IT Support
Axamba's clients demand proactive technical support expertise to ensure system availability.
The key to a stable system is regular proactive maintenance. Axamba's experience gives us the capability to identify the appropriate system maintenance and servicing requirements for your business. Regular remote checks can be scheduled at pre-agreed times and dates and can cover as many areas as you require.
Our support services include:
- Desktop and server support
- IT resources monitoring
- Hardware maintenance
- Fully outsourced helpdesk
- Network usage and capacity
- Mobile devices
- Backup status
- Security updates
Many of the key tasks done through regular helpdesk / remote support can also be applied to having a regular visit from an Axamba engineer. Regular routine tasks can be performed on the entire network and the day-to-day backlog of IT problems can be worked through to ensure that the system is as efficient as it should be.
Benefits to your business:
- Professional advice on system configuration
- Increased awareness of administration duties
- Regular channel of contact between you and Axamba
- Routine preventative hardware maintenance
- Flexible approach based on your changing requirements
- Proactive monitoring of your whole IT infrastructure
- More effective use of internal staff time