NetCare™
NetCare™ from Axamba is a revolutionary way to manage your ICT.
NetCare™ is ideal for businesses that rely totally on the efficient performance of their IT systems and is available as a standalone product or it can complement your existing IT support structures.
Whether you are an IT Manager in a large organisation or an owner/director of a small/medium sized business, NetCare™ can deliver tangible benefits to your business.
It monitors your vital systems and enables our engineers to identify and rectify potential problems before they affect your business. Working within the framework of a professional Service Level Agreement with fixed costs, Axamba provides your business with the ability to manage and accurately forecast its IT spend.
NetCare™ can be applied to the following
- Thin Client, Desktop, Workstation and Servers
- Network Switches, Routers, Firewalls, Wireless, NAS & SAN
- Operating systems, Software, Anti Virus and Server technologies
- Internet access and Email
- PBX and VOIP telephone systems
- Video Conferencing, LCD, Plasma and other meeting room technologies
- Tape backup, remote backup and UPS systems
- VPNs, terminal services, Citrix, and remote access
- Printers, scanners and other peripherals
NetCare™ benefits include
- Unlimited telephone support and onsite support
- Fast 15-minute response times
- 15 point Remote Monitoring
- Data restore and data recovery
- 24/7 support
- Loan units supplied
- Parts and labour included
- System restoration
- Weekly or fortnightly proactive visits
- Warranty Management