10 December 2007 - Axamba IT Solutions launches 4 hour guarantee response service

Axamba IT Solutions has launched a new initiative which sees Axamba guarantee to respond to any enquiry within 4 hours. The service guarantee, part of its innovative Axamba Net-care™ product, is the latest customer service initiative that Manchester’s leading IT and Internet Solutions company has launched.

Ian Harris. Axamba’s Managing Director comments,

“For a long time we have always aspired to offering the highest levels of customer service available. This commitment has seen us succeed where others have failed; however we wanted to launch a guarantee to demonstrate our commitment to not just our current customers but to potential customers who are interested in using our services”.

The 4 hour guarantee means that a member of Axamba’s customer service or technical team will respond to a client’s enquiry within 4 hours, providing customers with further peace of mind.